FAQ
Your Questions
Answered.
Find answers to common questions about our memorial services, features, pricing, and how to get started creating a beautiful tribute.
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Frequently Asked
Questions
We've compiled answers to the most common questions we receive about MyObituaryApp. If you don't find what you're looking for, feel free to contact our support team.
Contact UsWhat is a QR code obituary?
A QR code obituary is a scannable code that links to a personalized online memorial page. It includes the loved one's life story, photos, videos, and memories in a beautifully designed digital booklet. Friends and family can simply scan the QR code with their smartphone to access the memorial anytime, anywhere.
Where can I place the QR code?
You can place your QR code in many locations: funeral programs, obituary notices, funeral flowers, memorial cards, casket flowers, printed announcements, social media, email newsletters, and even on gravestones. Our QR memorial cards are specifically designed to be printed and distributed at funeral services.
How do I create a memorial?
Creating a memorial is simple. Sign up for an account, choose a plan that fits your needs, and follow our step-by-step wizard. You can add photos, videos, stories, music, and more. Our templates are customizable, allowing you to create a truly personalized tribute that reflects your loved one's unique life.
What is included in the online memorial page?
Our memorial pages include biography and life story, photo galleries, video uploads, message board for guest memories, streaming of funeral services, donation tracking, and guestbook. All pages are fully responsive and accessible from any device. Family members can update the page anytime to add new memories and stories.
Is funeral livestreaming available with all plans?
Livestreaming availability depends on your plan tier. Our Premium and higher plans include professional livestreaming with HD quality. The livestream link can be shared with family and friends who cannot attend in person, allowing them to participate in the service from anywhere in the world.
Can friends and family access the page from anywhere?
Yes! Memorial pages are accessible from anywhere with an internet connection. Family and friends can view the memorial on any device — smartphones, tablets, or computers. You can share the QR code or link via email, text, social media, or in person.
Is my information secure and private?
We take privacy and security very seriously. All memorial pages are encrypted and can be password-protected if desired. You have complete control over who can view the memorial. We comply with all data protection regulations and use industry-standard security measures to keep your family's memories safe.
How much does it cost?
We offer flexible plans starting with a free basic memorial. Our tiered plans range from Starter to Premium, with options for additional services. Visit our pricing page to see detailed plan comparisons and choose the option that works best for your needs and budget.
Can I upgrade or downgrade my plan?
Yes! You can change your plan at any time from your account dashboard. If you upgrade, you'll have immediate access to new features. If you downgrade, the change takes effect at your next billing date. Our support team is happy to help you find the right plan for your family.
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